Technical Support

Click on a product resource here or find general support links below.

Internal CD-RW Drive for Tray-Loading iMac

CD-RW/DVD Combo Drive Upgrade for PowerBook G4

MCE Battery Charger for Apple iBook (Dual USB, 12") Lucid Portable FireWire CD-RW Drive
Xcarét Pro Expansion Bay Hard Drives Xcarét Pro Expansion Bay CD-RW and CD-RW/DVD Combo Drives
FireBay - FireWire Expansion Bay Transport Pro Portable FireWire & USB 2.0 Combo Hard Drives
MobileStor Internal Hard Drive Upgrades w/Installation Kit Transport PC Card Do-It-Yourself Kit/Transport Pro FireWire & USB 2.0 Do-It-Yourself Kit

Driver and Utility Application Downloads

Click here to go to our download page.

Frequently Asked Questions

Click here for a list of FAQs.

Troubleshooting Tips

Click here for tips to get your MCE product going.

Product Manuals

For your convenience, we have downloadable versions of our Installation Guides and User's Guides here.

Register your MCE product

Save postage... click here to register your MCE product online.

How to Contact Technical Support

MCE offers free phone technical support to all registered owners of MCE products. Call 909.599.3105 or fax 714.494.8106. Hours: Monday through Friday 10 am to 5 pm, Pacific Time. Please have your invoice with you if you purchased your product directly from MCE. You may also receive free email support.

How to Contact Customer Service

The MCE Customer Service department is dedicated to providing you with efficient, informative, and friendly service. MCE Customer Service provides information on all MCE products and services.

For more information please call us at 800.500.0622 or 909.599.3105 Monday through Friday 9:00 am to 5:00 pm, Pacific Time. You may also contact Customer Service by email.

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